Privacy policy

Last updated: November 14, 2025

Velora Fjord (“we”, “our”, “us”) operates this website and digital storefront to provide premium digital products, resources, and related services (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information whenever you visit our website, interact with us, or make a purchase.

By using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

“Personal information” means information that identifies or can reasonably be linked to you. We may collect the following categories of personal information, depending on your interaction with the Services and applicable laws:

Information you provide

  • Name

  • Email address

  • Billing address

  • Payment details (processed securely by our payment processors)

  • Any information you include when contacting us

Automatically collected information

  • IP address

  • Device type

  • Browser details

  • Usage data (pages viewed, actions taken, session data)

  • Cookies and similar tracking technologies

Information from third parties

  • Shopify (platform host)

  • Payment processors

  • Analytics or advertising partners

Since Velora Fjord only sells digital products, we do not collect shipping addresses or physical-product return information.

2. How We Use Your Personal Information

We may use your information for:

Providing and improving the Services

  • Processing digital purchases

  • Delivering digital content

  • Managing your account or order

  • Responding to support inquiries

  • Maintaining website functionality and performance

Marketing and communications

  • Sending email updates, offers, or product announcements

  • Providing relevant digital ads (where legally permitted)

  • Allowing you to adjust your communication preferences

Security and fraud prevention

  • Detecting suspicious activity

  • Securing accounts and payment processes

Legal and compliance

  • Meeting legal obligations

  • Responding to lawful data requests

  • Enforcing our Terms

3. How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

  • Service providers: Shopify (hosting), payment processors, IT providers, analytics tools

  • Marketing partners: where necessary to deliver advertising or performance tracking

  • With your consent: e.g., integrations or tools you opt into

  • Legal reasons: compliance, enforcement, or safety obligations

  • Business changes: if we merge, sell assets, or reorganize

We do not sell physical goods and therefore do not share data with shipping carriers.

4. Relationship With Shopify

Our store is hosted by Shopify. Shopify processes certain personal information to operate, secure, and improve the platform, including data connected to your interactions across stores powered by Shopify.

For details on Shopify’s own data practices, visit:
https://www.shopify.com/legal/privacy

Depending on your jurisdiction, you may exercise privacy rights directly through Shopify’s privacy portal.

5. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices or content. Review their policies before sharing any information with them.

6. Children’s Data

Our Services are not intended for individuals under the age of majority. We do not knowingly collect data from minors. If you believe a minor has provided personal information, contact us and we will delete it.

7. Security & Data Retention

We use industry-standard measures to protect your personal information, though no method is 100% secure.

We retain personal information only as long as necessary to:

  • Provide the Services

  • Meet legal obligations

  • Resolve disputes

  • Maintain business records

8. Your Rights and Choices

Depending on your location, you may have some or all of the following rights:

  • Access the personal information we hold

  • Request deletion

  • Request corrections

  • Request portability

  • Opt out of targeted advertising or sharing (where applicable)

  • Withdraw consent where we rely on consent

  • Restrict certain types of data processing

You can exercise these rights by contacting us at team@velorafjord.com.

We may need to verify your identity before fulfilling your request.

We will not discriminate against you for exercising your privacy rights.

9. International Transfers

Your information may be processed outside of your country of residence. Where legally required (e.g., EEA/UK), we rely on approved data transfer mechanisms such as Standard Contractual Clauses.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in practices or legal requirements. When we do, we will update the “Last updated” date and post the revised policy on this page.

11. Contact Us

For questions about this Privacy Policy or your data rights, contact:

Team Velora Fjord
Email: team@velorafjord.com
Address: Kallykkja 14, 2388 Brumunddal, Norway

We are the data controller responsible for your personal information.